Remote Support

As always we seek to optimise our services and give the best value to clients. Our remote support service aims to keep costs to a minimum.

We have a comprehensive set of tools that give us the ability to monitor all the critical components of  your network - around the clock - from our Uxbridge office.

If a crisis looms then we identify the nature of the problem and take the necessary steps to fix it before it can impact on your business.

We regularly run detailed checks on the critical components of client systems - including mail systems, firewalls, routers, and key servers. The following is a list of remote support activities that we deploy:

• Router Management
• Anti-Virus Management
• Firewall Management
• Patch Management
• Service Montoring
• On-Line Asset Management
• On-Line Asset Reporting
• ISP and WAN Provider Support
• 3rd Part Vendor Management
• Remote Control Support